All our products are processed immediately from our store to delivery. Please allow 3-5 working days to receive your item, excluding UK Bank Holidays.

 

Unfortunately, we cannot accept responsibility for non-delivery due to incorrect address entry.

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All deliveries up to 2kg in weight are sent as small parcel, second class, non-tracked by Royal Mail. Purchases between 2kg - 5kg are sent by Parcelforce.

 

For large orders in excess of 5kg, please contact us in advance by telephone or email.

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As we promptly process all orders for delivery, please contact us as soon as possible by telephone

on 01929 400637, to amend or cancel your order.

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If your item received is incorrect or damaged, please contact us by telephone or email on immediate receipt.

 

If your item is damaged, please email us immediately, kindly including a picture of the damaged item and we will organise a replacement to be sent to you without delay.

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Please note that returned item postage is not covered. Please return your items with a copy of your invoice, so that we may process your refund within 24 hours of receipt.

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Items should be packed securely and returned to the following address:

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Returns Department

Past and Presents

The Old School

East Lulworth

Dorset BH20 5QQ